terms and conditions

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1) All items are 100% brand new.

2) All prices are fixed and none negotiable. We offer best price to our customers.

3) Reservation is allowed up to 2 days.

4) Items will be delivered only after payment has been made.

5) No cancellation of order is allowed after payment has been made.

6) Those missing in action after orders have been placed will be blacklisted and will not be entertained in future orders.

7) Items sold are not refundable or exchangeable.

8) Please email us to place an order.

9) All emails will be replied within 24 hours. Please check your spam mail folder if you have not received any reply from us after 24 hours.

10) Items or parcels will be sent out the next day after we have received payment from buyers excepts on 1st Saturday of every month, Sundays and public holidays as post office will be closed.

11) We will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

12) Buyer should allow within 1-2 inch discrepancies for the measurements stated on the clothing due to different ways of measurement.

13) Colors of actual product might slightly be different from the pictures shown in the website due to different settings of each monitor which affects its own display of colors.

14) We reserve the right to make changes on our site, policies and the terms & conditions at any point of time.

15) All photos and images in this website created by moodielook are copyrights of moodielook.

16) By submitting an order, buyer agree with our terms and conditions stated here.
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